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We ship RIADA products worldwide with reliable tracked delivery services. All orders are carefully inspected, securely packaged, and dispatched as quickly as possible.

Processing Time
Orders are typically processed within 1–3 business days after payment is received.

Shipping Time
Delivery times depend on the destination country and carrier. Most European orders arrive within 3–7 business days, while international orders usually arrive within 7–14 business days.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address. Customers are able to view the exact shipping cost before completing their purchase.

Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment at any time.

Customs & Import Taxes
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.

Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.

Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.

The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.

To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.

The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.

Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and provide the best possible solution.

If you have any questions regarding shipping, please don't hesitate to contact our support team. We're always happy to help.