Shipping policy
We ship RIADA products worldwide with reliable tracked delivery services. All orders are carefully inspected, securely packaged, and dispatched as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Shipping Time
Delivery times depend on the destination country and carrier. Most European orders arrive within 3–7 business days, while international orders usually arrive within 7–14 business days.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address. Customers are able to view the exact shipping cost before completing their purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment at any time.
Customs & Import Taxes
International orders may be subject to customs duties, import taxes, or other local fees depending on your country's regulations. These charges are the responsibility of the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and provide the best possible solution.
If you have any questions regarding shipping, please don't hesitate to contact our support team. We're always happy to help.